New or replacement door FAQs
When should I replace a garage door with a new one?
- If your garage door does not operate, the door is a potential hazard. Do not try to fix the door on your own; the doors are heavy and may cause an injury plus the coil (extension)springs or torsion springs are extremely dangerous, instead contact a professionally trained garage door dealer.
- Another reason to replace a garage door is to enhance your home’s curb appeal. According to the 2010 Remodeling Cost vs. Value Report, garage door replacement is the #2 remodeling project in regards to return on investment. The report states that replacing your garage door will return 84% of the cost at the time of home sale.
- Lastly, your current garage door may be fading, sagging and just in need of a replacement. If you have a wood garage door that needs re-painting, replacing it with a new pre-painted steel garage door may be a better value. Painting a garage door adds significant weight to a door which may affect the spring and the performance of the garage door as well as the opener.
What is the best garage door for me?
- Determine the material that best suits the care & maintenance that you desire. We can help with the selection process and odder color brochures that help.
- Choose the door design that best complements your home, including window, color and decorative hardware options.
- Determine the level of energy efficiency and noise reduction that best suits your needs depending on if you have a room above or adjacent to your garage. You may have children that play in front of the garage that you would like to reduce the noise coming into the home. Garage door insulation is but one of several options available.
Are special size doors available?
Yes. We offer many residential doors in widths between 6′ and 20′ in two inch increments and in heights between 6’6″ and 12′. Please check with us to make sure we have the right door for you.
My garage has very little space (headroom) above the door. Is there a minimum headroom requirement?
- The standard headroom required is 12″ to 18″ of space between the bottom of the opening header and the unobstructed ceiling. However, we offer custom- built applications. A variety of special track options is available and makes it possible for many unusual garages to be fitted with doors. By using low-headroom track, it is possible to install a door with a garage door opener in an area that has as little as 9-1/2″ of headroom.
- Please check with us and we’ll have a professional come to your home and access the situation.
Do I have to have windows at the top of the door?
No, but windows can be placed in any section of the door layout. We recommend window placement in the top or second to the top door section for the most natural lighting as well as security.
What type of spring is better...extension or torsion?
The two types of springs used on garage doors today are extension and torsion springs:
- Extension springs are attached on either side of the door and stretch along the horizontal track when the door is closed.
- Torsion springs are typically located just above the top section of the door and are mounted to the header. They are wound springs and do not expand or contract when the door is moved.
Torsion springs are a better choice because they balance the weight of the door better than extension springs for smoother operation and safety.
Should I choose an insulated door?
Your garage door opening is very large. Insulated doors will help to reduce the transfer of heat or cold air into your garage. This is important for a number of reasons:
- If your garage is attached to your home, air in the garage can travel through the doorway to your living area. An insulated garage door will reduce the transfer of air from the outside to the inside.
- If you use your garage as a workshop, your comfort will be a top priority. An insulated garage door will help keep the temperature in the garage within a narrower temperature range as compared to the extreme range of the outside temperature.
- If your garage is below another room in your home, air can travel through the ceiling of the garage into the floor of the room above. An insulated door will keep temperatures in the garage fairly stable to reduce the temperature fluctuation in the room above.
- An insulated garage door is generally quieter and has a more attractive interior than a non-insulated door.
- Garage insulation is relatively inexpensive for the return you receive and should be consisted when installing a new garage door.
What are the benefits of a steel door versus a wood door?
Steel doors may require less maintenance than a wood door. Our steel doors are pre-painted with a factory-applied baked-on coating. Wood doors are unfinished and need to be primed and painted or stained on all six sides of the door before installation.
We recommend visual inspection of the paint or stain finish on wood doors one time per year to confirm if another finish application is necessary. With that said, the steel doors have become more popular due to the maintenance issues with wood. We offer many style of steel doors that simulate a wood finish to match most exterior designs.
I live in Florida wind high wind potential. What is Wind Load? And how do I know if my garage door needs to be a Wind Load door?
Wind affects all homes whether you live in an area that is prone to strong winds or not. In Florida with the greater potential of hurricanes and windstorms, you will need a garage door that is engineered to meet building code requirements. Your local professional garage door dealer/installer can determine the appropriate Wind Load door for your area based on the local building department wind load requirements where you live.
Do you have impact windows available?
It depends on the wind loading requirements in your areas. We offer impact resistant glass for most door styles. Other systems are available to protect the garage door from high winds and blowing debris. These systems generally require the installation of a panel or mesh fabric over the opening. Please give us a call to help you determine your need for these options.
Garage Door Service and Repair
How do I know if my door is properly balanced?
There are several tests you can perform to tell if your door is balanced. Before testing your door, disengage you electronic opener.
- Raise your door in 1′ increments; the door should stay in place as you raise it.
- When you raise the door, the door rises at a controlled pace.
- When you lower the door from a fully opened position, the door should lower in a controlled manner. It should not fall down or slam shut.
- When the door is fully-raised in the open position, the bottom of the door should be aligned with the bottom of the header of the door opening.
How do I know if my garage door can be repaired with a service call or if I just need to replace the garage door?
The best way to determine if a garage door can be repaired or is in need of replacement is to call a professionally trained garage door dealer near you to evaluate your door. Depending on the issues, a door may just need servicing, a few new parts, a new section, or a new door replacement. Many times, the issue is not the garage door, but the garage door opener that needs replacement or servicing.
I have dents in my garage door. Can I replace just one of the sections, rather than the entire door?
Yes, you can replace just one section for most garage doors, depending if the model of garage door that you are replacing is still in production and is not a custom-design. After replacing a section you will need to repaint the entire door to have a consistent look.
Did I need to service my garage door(s) from time to time?
A garage door raises and lowers with the assistance of springs, which causes wear on the components. Broken and or worn springs will cause the door to be heavy, causing an extra load on the garage door opener or just hard to open without an operator. The extra load can be dangerous for these doors are very heavy if one falls on you or a loved one can cause serious injury.
You suspect a problem, please one of our technicians stop by and check the garage door, the springs, the rollers and the garage door opener.
What type of care and maintenance is necessary for my steel garage door(s) and hardware?
We recommend that you wash your steel door a minimum of one (1) time per year with:
- Dissolve one cup of Tide® (or other common detergents which contain less than 0.5% phosphate) into five gallons pale of warm water. NEVER BLEND CLEANSERS OR DETERGENTS WITH BLEACH.
- Use of a well-soaked cloth, sponge, brush (with very soft bristles) or low pressure spray washer to wash the door(s), thoroughly rinse with clean water to eliminate the possibility of residue.
- In addition, lubrication of springs, rollers, and hinges with a super Lube or similar non-silicone based lubricant (e.g. 10W-30 motor oil).
- Visually inspect springs and cable for wear and binding. if damage is suspected, do not attempt to remove, repair, or adjust springs. Do not attempt to remove or loosen any red fasteners found in high torsion areas, such as bottom brackets or spring plates. HIGH SPRING TENSION CAN CAUSE SERIOUS INJURY OR DEATH.
- If you see excessive wear or a failed part, please contact us to have a technician come out for an evaluation.
How do I replace the glass and window insert?
Most generally, the glass in the window and frame trims of your steel garage door can be replaced. We would need the doors specific information to determine if the part is available.
Garage Door Openers
Should I purchase a new garage door opener or repair my old one?
Many garage door openers can be repaired and may be a less expensive option. However, there are times when opener replacement is recommended. According to LiftMaster, one of the leading manufacturers of garage doors openers, all garage door openers manufactured prior to 1993 should be replaced, rather than fixed. This is to ensure the highest degree of customer safety and satisfaction due to a Consumer Products Safety Commission (CPSC) law. Many garage door openers prior to 1993 are not equipped with infrared sensors or other external entrapment protections devices and do not meet today’s standards for garage door opener safety.
What is required for installing an electric garage door operator/opener?
When installing an electric garage door opener, the top section of the garage must be reinforced with a strut or angle iron spanning the length of the top section.
What is the difference between a chain drive, belt drive, screw drive and direct drive?
A chain drive uses a chain as the mechanism to help open/close a door; a belt drive a belt mechanism; a screw drive a corkscrew rod; and a direct drive attached directly to the torsion bar to help open/close a garage door.
- Belt drive openers tend to be quieter than chain drive openers.
- Screw drive openers are known to require less adjustment over time.
- Direct drives take up less space in your garage.
Can I purchase a wireless keypad entry to my existing garage door opener?
Depending on the type of garage door opener and the year purchased, a keypad entry should be available for your garage door opener. Contact us for an evaluation.